At q790, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how it is used and protected, and what rights you hold over your own information. Please read it carefully alongside our Terms & Conditions.
q790 applies strict data protection principles across every stage of its operations. Here is a snapshot of our core privacy commitments to every registered player.
All data transmitted between your device and q790's servers is protected by TLS 1.3 encryption — the same security standard used by major Pakistani banks like HBL and Meezan Bank. Your personal and financial data is never exposed in plain text at any point in transit.
q790 only collects the personal data that is strictly necessary for account registration, KYC verification, payment processing, and responsible gaming compliance. We do not harvest data beyond what is required to deliver a safe, secure gaming experience.
q790 will never sell, rent, or trade your personal data to third parties for marketing purposes. Data sharing with service providers is strictly controlled under binding data processing agreements that prohibit any secondary use of your information.
Registered q790 players have the right to access, correct, and request deletion of their personal data at any time. You can also withdraw marketing consent, request data portability, or raise a data complaint — all through a simple request to the q790 support team.
q790 uses cookies strictly for platform functionality, session management, fraud prevention, and aggregate analytics. We do not deploy third-party advertising trackers or behavioural profiling cookies. You can manage cookie preferences through your browser settings at any time.
q790 retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law and our licensing obligations. Account data is typically retained for five years following account closure in compliance with anti-money laundering regulations.
Important Notice: This Privacy Policy applies to all users of the q790 platform, including the website at q790.vip and any associated mobile applications or services. By registering an account or continuing to use the q790 platform, you acknowledge that you have read and understood this Privacy Policy in full.
q790 is an internationally licensed online casino and sports betting platform operated under a valid gaming licence issued by a recognised international gaming authority. The q790 platform is accessible at q790.vip and is primarily marketed to English-speaking users in Pakistan, including players in Karachi, Lahore, Islamabad, Faisalabad, and other major cities.
For the purposes of data protection law, q790 acts as the data controller in respect of all personal data collected through the q790 platform. This means q790 determines the purposes and means by which your personal data is processed.
If you have any questions about how q790 handles your personal data, or wish to exercise any of your data protection rights, please contact us at the details provided in Section 15 of this Policy.
q790 collects personal data from you in the following categories, depending on how you interact with the platform:
When you create a q790 account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is mandatory for account creation and cannot be omitted.
To comply with our licensing obligations and applicable anti-money laundering requirements, q790 collects copies of government-issued identity documents — typically your Pakistani CNIC (Computerised National Identity Card) or passport — along with proof of address documentation and, where required, proof of payment method ownership.
When you make deposits or request withdrawals, q790 collects transaction records, payment method identifiers (such as your JazzCash or EasyPaisa mobile number, bank account details for HBL, UBL, or Meezan Bank transfers, or your USDT TRC20 wallet address). q790 does not store full bank card details on its servers.
q790 automatically collects technical data when you access the platform, including your IP address, browser type and version, operating system, device identifiers, session timestamps, pages visited, games played, betting history, and in-platform navigation patterns.
If you contact q790 via live chat, email, or any other support channel, we retain records of that correspondence, including the content of messages and any attachments you provide.
Where you use q790's responsible gaming tools — such as deposit limits, cooling-off periods, or self-exclusion — we record and retain data related to those elections as part of our duty of care obligations and licensing requirements.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, DOB, address, email, mobile | Provided by you at signup |
| KYC / Identity Data | CNIC, passport, proof of address | Uploaded during verification |
| Financial Data | JazzCash/EasyPaisa number, bank details, USDT wallet | Provided during deposit/withdrawal |
| Usage & Technical Data | IP address, device ID, session logs, game history | Automatically collected |
| Communications Data | Support chat logs, email correspondence | Collected when you contact support |
| Responsible Gaming Data | Limit settings, self-exclusion records | Collected when tools are used |
q790 uses the personal data it collects for the following specific purposes:
q790 processes your personal data on the following legal bases:
q790 does not sell your personal data. q790 may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate contractual protections:
q790 shares necessary transaction and identity data with payment processors — including JazzCash, EasyPaisa, SadaPay, Raast, HBL, UBL, Meezan Bank, and cryptocurrency settlement providers — solely for the purpose of processing your deposits and withdrawals.
q790 may use third-party identity verification services to assist with KYC processing. These providers process your identity documents under strict data processing agreements and are prohibited from using your data for any purpose other than verification.
q790 is required by its gaming licence to report certain player data and transaction information to its licensing authority and, where required by law, to relevant Pakistani regulatory bodies or law enforcement agencies. q790 will comply with all lawful data disclosure requests from competent authorities.
q790 uses third-party cloud infrastructure and technology service providers to host and operate the platform. These providers process data on q790's behalf under binding data processing agreements and are not permitted to use your data for their own purposes.
6.1 q790 operates as an internationally licensed platform, and your personal data may be processed by q790 or its service providers in countries outside of Pakistan. Where such international transfers occur, q790 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that applied within Pakistan.
6.2 Safeguards used by q790 for international transfers include standard contractual clauses, binding corporate rules where applicable, and transfers to jurisdictions that provide an adequate level of data protection as recognised by applicable international standards.
6.3 If you would like further information about the specific safeguards applied to international transfers of your personal data, please contact q790 support at the details provided in Section 15.
Cookies are small text files placed on your device when you visit the q790 platform. They allow q790 to recognise your device across sessions, maintain your login state, and understand how the platform is being used.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens | Session / 24 hours |
| Functional | Language preferences, game settings, display preferences | Up to 12 months |
| Analytics | Aggregate page views, feature usage, performance monitoring (anonymised) | Up to 13 months |
| Fraud Prevention | Device fingerprinting for bot and fraud detection | Up to 6 months |
You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your q790 account. Disabling analytics or functional cookies will not affect your ability to use core platform features but may reduce personalisation.
8.1 q790 implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. These measures include:
8.2 While q790 takes every reasonable step to protect your personal data, no system is entirely immune to security threats. You also have a responsibility to keep your q790 account login credentials confidential and to use a strong, unique password. If you believe your account has been compromised, please contact q790 support immediately.
q790 retains personal data only for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable law and q790's gaming licence obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years post-closure | AML / licensing obligation |
| KYC / Identity Documents | 5 years from account closure | Legal / regulatory obligation |
| Financial Transaction Records | 5 years from transaction date | AML / tax compliance |
| Customer Support Correspondence | 3 years from last interaction | Legitimate interest / dispute resolution |
| Responsible Gaming Records | 5 years from account closure | Licensing / duty of care obligation |
| Technical / Usage Data | 13 months on a rolling basis | Legitimate interest / security |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent / legal compliance |
At the end of the applicable retention period, q790 will securely delete or anonymise your personal data in accordance with its data destruction procedures.
As a q790 player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact q790 support using the details in Section 15. q790 will respond to all verified rights requests within 30 days.
11.1 The q790 platform is strictly restricted to individuals aged 21 years and above. q790 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in q790's KYC process and no account will be fully activated without confirmed age eligibility.
11.2 If q790 discovers that personal data has been collected from an individual under the age of 21, that account will be immediately closed, all personal data associated with the account will be securely deleted (subject to any mandatory legal retention obligations), and any deposits made will be returned to the originating payment method.
11.3 If you are a parent or guardian and you believe your child has registered an account on the q790 platform, please contact q790 support immediately at the details provided in Section 15.
12.1 q790 may send you marketing communications about promotions, bonuses, new games, and platform updates where you have given your explicit consent to receive such communications at registration or at a later point.
12.2 You can withdraw your marketing consent and unsubscribe from all q790 marketing communications at any time by:
12.3 Please allow up to 5 business days for your unsubscribe request to take full effect across all marketing channels. Transactional communications — such as account verification emails, withdrawal confirmation notifications, and security alerts — are not marketing communications and cannot be opted out of while your account remains active.
12.4 q790 does not engage in unsolicited cold marketing. We do not purchase marketing lists or send promotional communications to individuals who have not registered a q790 account and provided explicit marketing consent.
13.1 As part of q790's responsible gaming commitment, we process certain player data specifically to monitor for patterns consistent with problem gambling. This monitoring is carried out as part of q790's duty of care obligations under its international gaming licence and is a core component of our player protection framework.
13.2 Data processed for responsible gaming purposes includes betting frequency, deposit patterns, session duration, use of responsible gaming tools, and voluntary disclosures made during support interactions. This data is used solely for player welfare purposes and is never used for marketing profiling.
13.3 Where q790's responsible gaming monitoring identifies a player who may be exhibiting signs of problem gambling, q790 may contact that player proactively, impose temporary deposit or activity restrictions, or refer the player to q790's responsible gaming support resources — all in line with licensing requirements.
13.4 Self-exclusion data is retained for a minimum of five years following the end of any self-exclusion period to prevent the excluded player from re-registering. This retention is a mandatory requirement under q790's gaming licence and cannot be waived by the player.
14.1 q790 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or our platform operations. The effective date of the most recent revision is displayed at the top of this page.
14.2 Where any amendment materially affects your rights or how q790 processes your personal data, q790 will provide advance notice by publishing a prominent notice on the platform and, where practicable, by emailing registered players before the changes take effect.
14.3 Your continued use of the q790 platform following publication of any amended Privacy Policy constitutes your acknowledgement of the updated terms. If you do not accept any amendment, you should discontinue use of the platform and contact q790 to close your account.
If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or wish to raise a complaint about how q790 has handled your personal data, please use the following contact details:
Live Chat: Available 24/7 from the q790 platform — click the chat icon after completing your q790 login.
Email: [email protected] — please include "Privacy Request" in the subject line for data protection matters.
q790 operates a formal data complaints procedure. All privacy complaints submitted in writing will receive an acknowledgement within 48 hours and a substantive response within 30 calendar days. If you are not satisfied with q790's response to your complaint, you may escalate the matter to the relevant data protection supervisory authority or the dispute resolution body under q790's gaming licence.
Now that you have reviewed q790's Privacy Policy, explore our platform with confidence. Instant PKR deposits via JazzCash and EasyPaisa, certified fair-play games, and full data protection — all in one place. Strictly 21+ only.